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Candy96 Casino Terms & Conditions

These Terms and Conditions govern access to and use of the Candy96 Casino website, games, payment services and related features. By creating an account or using the platform, you confirm that you have read and accepted these terms.

Please review this document carefully before playing. If you do not agree with any provision, you must not register, deposit funds or use Candy96 Casino. These terms apply together with any specific game rules, promotional conditions and notices displayed on the website.

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When These Terms Apply

These Terms and Conditions form a binding agreement between you and Candy96 Casino. They apply to every visit, account activity, wager, transaction and use of services made through the platform. Specific rules shown for a game or promotion are part of this agreement and take priority where they address a particular subject.

By selecting an acceptance button, opening an account or continuing to use the website, you acknowledge that you are entering into this agreement electronically. You are responsible for reading the current version before using the services.

Who May Use the Service

Candy96 Casino is intended only for individuals who are at least 18 years old and legally permitted to participate in online gambling in their place of residence. You must not access the platform if gambling services are prohibited or restricted where you are located.

You may not use another person's account, allow a minor to access your account or attempt to avoid age or location controls. Candy96 Casino may refuse access where eligibility cannot be reasonably confirmed.

Opening Your Account

Only one personal account may be registered for each customer unless Candy96 Casino expressly approves an exception. Registration details must be accurate, complete and kept up to date. You must provide information that belongs to you and must not register on behalf of another person.

Account credentials must be kept confidential. You are responsible for activity conducted through your account unless you have promptly notified Candy96 Casino of unauthorised access. Passwords should not be shared, stored insecurely or reused where that could compromise account security.

Identity and Security Checks

Candy96 Casino may request information or documents to confirm your identity, age, address, payment ownership or other account details. Verification can take place when you register, before a withdrawal, during a review or whenever account activity requires clarification.

Documents must be genuine, current and readable. You must cooperate within a reasonable time. Until verification is completed, certain services may be limited, including deposits, gameplay or withdrawals. False, altered or misleading information may result in account restrictions and further action under these terms.

Funding Your Account

Deposits must be made using a payment method held in your name or otherwise authorised for your use. You must check the available payment options, minimum amounts and any processing information shown at the time of the transaction.

Funds credited to your account are intended for lawful play on Candy96 Casino. A deposit is not a purchase of cash, and depositing does not guarantee winnings. You should only deposit money that you can afford to lose. Candy96 Casino may delay or reject a transaction where payment ownership, source or validity cannot be established.

  • Review the amount and destination before confirming a deposit.
  • Do not use a payment instrument belonging to another person.
  • Notify Candy96 Casino promptly if a transaction appears incorrect or unauthorised.

Receiving Winnings

You may request a withdrawal of eligible funds through the methods made available in your account. Candy96 Casino may require identity and payment verification before releasing funds. Withdrawals are normally returned to an approved method connected with your account, subject to applicable processing rules.

Any applicable fees, limits, pending periods or additional requirements will be displayed or communicated during the withdrawal process. You are responsible for checking your banking details before submitting a request. Candy96 Casino is not responsible for delays caused by inaccurate information, payment providers or circumstances outside its reasonable control.

Where an account contains unresolved bonus requirements, disputed transactions or information that requires review, a withdrawal may remain pending until the relevant matter is completed.

Promotions and Bonus Rules

Bonuses, free plays and other promotional offers are subject to the terms displayed with the relevant offer. These terms may specify eligibility, activation steps, expiry dates, wagering requirements, game contribution rates, maximum conversion values and withdrawal restrictions.

Unless expressly stated otherwise, promotional benefits are limited to one offer per person, household, device, payment method or other qualifying group. Candy96 Casino may cancel a bonus or refuse promotional participation where an offer has been misused, duplicated or claimed through inaccurate information.

Bonus balances and related winnings may be removed if the underlying deposit is reversed, charged back or found to be connected with prohibited conduct. You should understand the conditions of an offer before accepting it.

Using the Platform Properly

You agree to use Candy96 Casino only for personal entertainment and in accordance with these terms. You must follow the instructions shown on the website and use compatible software and equipment that has not been modified to interfere with the service.

You are responsible for the accuracy of wagers submitted from your account. A wager may be treated as accepted only when confirmed by Candy96 Casino systems. If there is a clear technical or display error, the affected transaction may be reviewed and corrected.

Conduct That Is Not Allowed

The following activities are prohibited:

  • Using the service while under 18 or allowing another person to use your account.
  • Providing false, incomplete or misleading registration or verification information.
  • Using stolen funds, unauthorised payment methods or funds obtained unlawfully.
  • Attempting to manipulate games, payment processes, promotions or account controls.
  • Using bots, automated tools, scripts, malware or software designed to gain an unfair advantage.
  • Colluding with other users, exploiting errors or engaging in fraudulent or abusive behaviour.
  • Interfering with the website, bypassing security measures or accessing restricted data.
  • Using the platform for money laundering, commercial wagering or any unlawful purpose.

Suspected prohibited activity may be investigated, and related transactions or winnings may be held while the review is in progress.

Ownership of Website Content

The website, software, branding, text, graphics, game interfaces and other materials made available by Candy96 Casino are protected by applicable intellectual property rights. Unless these terms expressly allow it, you may not copy, reproduce, modify, distribute, publish, sell or create derivative works from that content.

You receive a limited, personal and non-transferable permission to access the platform for its intended purpose. This permission ends when your account is closed or your access is withdrawn.

Limits on Responsibility

Candy96 Casino aims to provide a reliable service but does not promise that the website will always be available, uninterrupted, error-free or compatible with every device. Access may be suspended for maintenance, security measures, technical issues or circumstances beyond reasonable control.

To the extent permitted by applicable law, Candy96 Casino is not responsible for losses caused by your failure to protect account credentials, inaccurate information, payment provider actions, internet failures, device problems or unauthorised access resulting from your conduct.

Nothing in these terms excludes or limits a right or responsibility that cannot lawfully be excluded. You remain responsible for deciding whether gambling is suitable for you and for complying with the laws applicable to your circumstances.

Restrictions and Closure

Candy96 Casino may suspend, restrict or close an account where there is a breach of these terms, a verification concern, suspected fraud, payment irregularity, responsible gambling concern, technical risk or other legitimate reason. Access may also be limited where the service cannot lawfully or safely be provided.

During a review, deposits, wagers or withdrawals may be paused. If an account is closed, any remaining balance will be assessed after outstanding transactions, verification matters and applicable obligations have been considered. You must not create a replacement account to avoid a restriction.

How Information Is Handled

Personal information is collected and used to operate the account, process transactions, verify identity, maintain security, provide customer support and meet relevant operational obligations. Information may be shared with service providers where necessary for these purposes.

Candy96 Casino takes reasonable steps to protect personal information, but no online transmission or storage system can be guaranteed completely secure. You should review any privacy notice displayed on the website for further details about collection, use, retention and available privacy choices.

Safer Gambling Expectations

Gambling should remain an entertainment activity, not a way to solve financial problems or recover losses. Set limits before playing and take breaks regularly. Never gamble with money needed for living expenses, and do not play when affected by alcohol, drugs, distress or pressure from others.

If gambling stops feeling enjoyable or becomes difficult to control, stop using the service and seek support from an appropriate professional or local assistance organisation. You may also request available account controls, such as deposit limits, time limits or a temporary break, where these features are offered.

Candy96 Casino may take steps to protect customers where activity suggests a possible risk of harm. Responsible gambling measures are not a substitute for your own decisions, and you should act promptly when concerns arise.

Changes to These Conditions

Candy96 Casino may update these terms to reflect changes to the service, security practices, promotional arrangements or applicable requirements. The latest version will be made available on the website, with the revision date or other notice where appropriate.

Changes normally apply from the time they are posted unless a different effective date is stated. If you continue to use the platform after an update, you are treated as having accepted the revised terms. If you do not agree, you must stop using the service and may close your account.

How to Reach Candy96 Casino

For questions about these Terms and Conditions, account access, transactions, verification or responsible gambling features, contact Candy96 Casino through the customer support channel provided on the website. Written enquiries may be sent to [email protected].

Please include enough information for your request to be understood, but do not send passwords or unnecessary payment details. Candy96 Casino may need to verify your identity before discussing account-specific information.

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